Microsoft is researching this problem and will post more information in this article when the information becomes available. For MSI-based installations, the Update Options item isn't displayed.
This may let Lync.exe (Skype for Business 2016) exit completely.Īfter the computer is recovered, add Lync.exe to the Web Exclusions list in Malware bytes, as shown in the following screenshot. To recover the computer from this condition, try the following methods in the given order: 2058 and later buildsįor more information about C2R Channel builds, see Office 365 client update channel releases. 2048 and later buildsįirst Release Current Branch for Business, First Release Monthly Channel, Monthly Channel.
Skype for Business 2016 Click-to-Run clientsĬurrent Branch for Business.
#Skype keeps freezing up windows 10 install#
To fix this problem, install the latest update for Skype for Business 2016. Additionally, the following event is logged in the Application log: Resolution On a computer that has Malware bytes Anti-Malware client software installed, Microsoft Skype for Business 2016 freezes when you try to start an A/V scenario, such as making an audio or video call or joining the Audio or Video portion of a meeting, file transfer, or Application or Desktop Sharing.